IEC 62196-2 63A EV Charging Male Plug for European cars

--ABOUT BESEN GROUP--

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We are one of the biggest EV parts manufacturers in China. The main products are Type 1/Type 2 connectors, sockets, cables and charging stations,  and we have had pleasant business and long-term relationship with many Electric vehicle manufacturers, retailers, online stores, etc. OEM service is one advantage service we provide.

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--OUR RELATED PRODUCTS--

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Currently, we have abundant EV charging products, not only EV charging connector parts which can be used for EV charging stations and Electric Vehicles, but also wall-mounted  EV charger and portable EV charging box for home use.  Moreover, we are making research and development in our new products continuously. 

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Here are some customer’s common questions about our products:

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1. What is your terms of payment?

We will recommend our customer to use different terms of payment based on difference in quantity of order.

Less than 1000 USD, generally choose the PayPal

More than 1000 USD, generally choose telegraphic transfer or Alibaba

If you need the detailed terms of payment, pls contact us.

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2. What is the Alibaba Trade Assurance ? Whether we support?

This is a new service released by the Alibaba website in 2015, January. The clients confirm the order with seller and make the payment, the account of payment is guaranteed by Alibaba. Once not delivering the goods in time or other causes which will lead to unable to receive goods normally, Alibaba will make the full compensate of the payment. More information about Trade Assurance, pls look up   http://tradeassurance.alibaba.com/bao/buyer_advertise.htm?tracelog=from_home_service

We are corporative business with Alibaba, and support the service of Trade Assurance. If any questions about it, pls contact us immediately.

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3. Do your products have quality certification? How long is the warranty time?

All of our EV charging products posses with CE, TUV certifications. Generally speaking, the warranty time is 1 year.

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4. How do you deliver your goods to me? How long will it take?

We have various ways of shipment for customers to choose, DHL, TNT, UPS, Air freight, Ocean freight. If not have the special requirements, the weight of products less than 50kg will be arranged by DHL (3 days), the weight of products more than 50 kg will be arranged by Ocean freight (30 days). But pls note that this is just the time of transportation, the producing time of products will be varied from 3days to 10 days due to the quantity of order, the level of busyness in production line.

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5. Can we require you to print our trademark into your products? Do the color of plug and cable can be customized made according to our requirements?

We support OEM production, but the order quantity must be more than 100pcs.

The color of plug and cable can be customized made any colors on the basis of your requirements, the order quantity must be more than 200pcs.

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6.  We need to connect the industry plug to J1772 plug with 7m length of cable, however, we don’t find the similar products in your website.

The products displayed in our website are mainstream products, we can connect any two kinds of plug, but some of which need certain quantity to be customized connection. If more detailed requirements, pls contact us.

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7. How is your product quality? In case of problem occurs, what should I do?

Firstly, we sell our products for 6 years, we have the professional engineer team in this field. Moreover, our products have to pass strict inspections and repeated tests before they go out, rate of fine variety is 99.98%. If it is the quality which will lead to the failure in use, we will take place the new one for free.

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If any problems not in the above-mentioned answers, you can contact us directly, we will help you to solve the problem with carefulness and patience.

If you have any questions about our products, please contact us fell free.

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Besides, in order to improve our service quality continuously, we sincerely hope you can offer us the valuable advice in the aspects of page layout and introduction of products.

For example:

1. We consider that you can make more introduction in the aspects of products’ details so as to make us have a clearer understanding

2. You can classify the European plugs and American plugs into one category, we regard that it can be convenient for clients to look up.

3. You can make the product description into form of table? So that it can be clear at a glance.

Any customers who provide advices and suggestions will be presented with a  mystery gift  together with your order.

If your advices can be adopted, we will give you extra  2%--5% discounts  on your next order : )

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BESEN, Leading The Charge To A Better Way To Drive !

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