widely used for dog leashes with different surface treatment

1. Who is the right person to make my products?

-Excellent Horse will be the right person to make your products, we will let you know our professional ,responsible attitude towards our  products, and will let you know we are the right supplier you choose.

-Most important, NO MOQ REQUEST.

2. When can I get the price?

We will try our best to account you a competitive price as soon as we get your quotation, if it's late evening time in China, we will give you a short reply ,which means our side has got your message, just be patient,we will let you know the price next day morning as soon as we get work. If it’s day time, we will let you know the price as soon as we get your quotation.

3. What do you need before giving the prices?

We need your detail request , like products detail dimensions, surface treatment, quantity as well as your detail address ,so that we could give you the price by CIF or door to door price.

4. How to ensure products are meeting our request ?

-We will sign a formal contract with our clients, which ensure both right during the cooperation.

-We will also provide videos and pictures during the process of production, which will let our clients know well about the products and quality, we will also provide products package pictures before delivery, and show all our TRUST to the clients.

5. When will I get my shipment?

For stocks, we usually deliver to alibaba warehouse in 2-3 days, then you can get the tracking information,For fast express delivery, it normally take 4-9 working days door to door to your address.For slower express shipping , it normally take 7-15 days door to door. As for sea freight, it will depends on the seaport of different countries, which you can contact us for details.

6.What will you do after sales service?

-You can confirm the order link on alibaba after you get the package and checking the quality, we will ensure refund money if bad quality after your provide pictures of unqualified products.

-We also accept returning back products, which can can be sold in 6 months.

-You can turn to us any time you have request or any other request for our products, we will try to satisfy as your suggestions.