We are factory or manufacturer,and we provide perfect OEM and after-sale service.
(B)Can you send me the video to show how the machine works?
Certainly, we have made video of every machine and uploaded them to Youtube.
(C)How can I know your machine works well?
Before delivery, we shall test the machine working condition for you.
(D) How can I know your machine is designed for my product?
You can send us samples of your product and we test it on machine.
(E)What's the payment terms and trade terms for new customers?
Payment terms:T/T, L/C,Western Union,PayPal etc.
(F)Do you have a CE certificate?
For every model of machine, it has a CE certificate.
(G)Can you guarantee your quality?
Of course. We are the manufacture factory. More importantly, we put a high value on our reputation.
Best quality is our principle all the time. You can be assured on our production completely.
(H)What should I do if we are not able to operate the machine when we receive it?
Operation manual and video demonstration sent along with the machine to give instructions. Besides,
we have a professional after-sales team to solve any problems for customers.
(I)How could I get the spares on machines?
Each accessory can be purchased separately,and we will also send extra sets of easy broken spares
(J)Is there any insurance which I pay for to guarantee I will get the right machine?
We are an onsite check supplier from Alibaba. Trade Assurance provides quality protection, ontime
shipment protection and 100% safe payment protection. Our factory already highest stars of the grade.
(K)What's the Minimum Order Quantity and warranty?
MOQ:1 set
Warranty:12 months,some customized products will be 24 months.
(L)Do I need to pay for the extra cost like tax or duty ?
Yes, custom duty / tax it's the buyer responsibility need to pay it, the shipping cost it's not included the tax.