Q1: What is the warranty? We provide 12+1 months warranty for mobile phones and 3 months warranty for accessories from the date of sale. Q2: When can the order be shipped?
Normally, sample orders will be shipped within 2 working days;
Bulk order based on quantity.
Q3: How about the delivery time?
DHL/UPS/FedEx usually takes about 3-5 working days; TNT/EMS about 5-8 working days.
Q4: How to declare items to customs?
We will declare a reasonable value to customs, so you can pay less tax. If you have your own reporting requirements, please let us know.
Q5: Accept OEM order? What is the MOQ?
Yes. Logo, company name can be printed on products and packages according to customer requirements. Regarding MOQ, 1000 pcs for PDA and smart phone; 2000-3000 pcs for bar phone.
Q6: Return policy?
Due to high shipping costs and virus situation, there is no return policy, thank you for your understanding.