Q1: How to place an order?
A: The procedure is as follows:
1). Contact customer service to confirm the freight and detailed information such as product model, configuration, quantity, etc. (you can also arrange freight forwarding by yourself); 2). We will provide you with a proforma invoice according to your final decision, which contains all product details;
3). You need to arrange 30% of the payment to our bank account, and then we will prepare the product to start production (the cycle is generally about 10 days, and the specific delivery can be made according to your order configuration quantity);
4). After the product is finished, the balance is
After payment, we arrange freight forwarding to deliver (or we provide relevant information to arrange freight forwarding transportation by ourselves).
5). After completing this process, the customer service will track the product location and notify you when it is about to arrive
When it arrives so that you can quickly prepare for customs clearance and other related issues. 6). After getting the item,
There will be a dedicated after-sales team waiting for your follow-up feedback.
2. What is the warranty?
You can always enjoy technical support by phone or email. We will provide timely solutions. We also provide the most convenient and efficient spare parts support at competitive prices.
3. What's the delivery time?
The delivery time is usually within 35 working days after we receive your advance payment.
4. Do you provide customized service?
Yes, we provide customization based on your performance needs, including special requests.
5. What is the payment method?
TT 30% as deposit, the balance before shipment by TT or L/C at sight.
6. What does your FOB reference price include?
A: FOB price includes cost only. If you do not have your own freight forwarder,
Please provide us the port near your country, and we will quote you the CIF price including freight.