Q1: Are you a factory or trading company?
A1: We are factory and own 2 different factories with total 400 workers.
Q2: What is your hot item?
A2: We have 10 professional designers and will realize more than 250 sku per year, our main products are inks, printing materials and printing parts and paper products.
Q3: How about the shipping method?
A3: DHL/UPS/TNT/Fedex and other air and sea shipments are workable. In one word, we can make any goods you want.
Q4: How about the delivery date?
A4: Generally speaking, the delivery date for normal purchase quantity is 3-5 working days. But if the order is bigger, please check us further.
Q5: How about the label and logo?
A5: Custom labels and logos are available.
Q6: How about the MOQ?
A6: The MOQ for each style is 1-2 pieces.
Q7: How much is the warranty?
A7: All of our items are 1 year warranty, we will replace all defective items for free.
Q8: How can I pay for my purchase?
A8: We accept the following payment methods: Cridet Card; Financial Planner; Bank Transfer; Western Union, etc.
Q9: Is there a tracking number for my item?
A9: Yes, each order has their tracking number when we ship it, and you can check the shipment status on the corresponding website.
Q10: Is there a retail package for this product?
A10: We have stated the packaging details in the description of each product, please check, thank you!
Q11: I'm a distributor, I want to buy a big order, what's the wholesale price?
A11: If you want to buy in bulk, please email us. We are factory direct sales, can give you the best price, moreover, all products are in stock now. We can guarantee fast delivery.
Q12: I have a local retail website, if I want to sell your products, what should I do?
A12: You can use the production information and photos of our store, please contact us, I will send the product pictures without watermark. Thanks.
Q13: If my customers bought your items in my local store, how can I ship them?
A13: We can ship items directly to your customers. Just write your customer address in your order.