In order to better protect the safety of your goods, we will provide professional, environmentally friendly, convenient and efficient packaging services.
1. Can I get some samples?A: We can provide samples, but customers have to pay for the samples and delivery.
2. Can I customize the packaging and logo?A: Yes, we provide customized logo for any material, if you have a legally registered patent, we will pack the product in your branded box after receiving your authorization.
3. Can we produce according to samples?A: Yes, we can produce according to your samples or technical drawings
4. What is your packing terms?
A: Usually, we pack our goods in iron frame, neutral white box or brown carton. We will show you the pictures of the products and packages before you pay the balance
5. What is your payment terms?
A: T/T is 30% of deposit and 70% before delivery.
6. About delivery time?
A: It usually takes 25 to 40 days to receive your advance payment. The exact delivery time depends on the items and quantity you ordered
7. How do you establish a long-term and good business relationship with us?
A: ①We maintain good quality and competitive price to ensure customers benefit; ②We respect every customer and treat them as our friends, no matter where they come from, we sincerely do business with them, make friends.
8: Do you test everything before shipping?
A: Yes, we are 100% tested before delivery
9. If there is a quality problem during the application process, do we need us to send the goods back to you?
A: You just need to take a photo/video of the defective lamp and send it to us for review. We will replace it for free on your next order. You do not need to pay any replacement fees.
10: How long is the warranty period of our products?
A: Normally it takes 12 months
11. How can I purchase your products?
A: You can ask us for the product link you need; the professional sales team will reply you within 8 hours and serve you wholeheartedly.