1) How can I get a sample?
A: You can contact our sales by TM or email to get samples.
2) How long is the delivery time?
A: According to the order quantity, the delivery time is 7-15 days.
3) How do I place an order?
A: You can contact us by TM or email for your order details, or place an order directly on Alibaba Trade Assurance, then we will confirm the freight again and then inform you.
4) How can I pay you?
A: When you confirm our PI, we will ask you to pay. T/T and Western Union are our most commonly used ways.
5) What is the ordering procedure?
A: First we discuss order details, production details by email or TM. Then we send you PI for your confirmation. You will be required to pay full payment or deposit in advance before we go into production. After receiving the deposit, we start to process the order. If we don't have stock, we usually need 7-15 days. We will contact you for shipment details and balance payment before production is completed. After the payment is completed, we start to prepare the shipment for you.
6) How do you deal with when your customers receive defective products?
a substitute. If there are some defective items, we usually credit the customer or replace them on the next shipment.
7) How to check all the goods on the production line?
A: We have random inspection and finished product inspection. When the goods enter the next step of production procedure, we will check the goods.