Yes, you need to get an Alibaba buyer account, there are some benefits if you have an account with us.
Express checkout process Easily check your order status and order history.
Receive updates detailing our new releases and special promotions.
Q2: Is there any exchange rate?
All our transactions are based on USD. If your credit card is in another currency, your order total will be calculated based on the daily exchange rate on the date the card issuer processes the transaction.
Q3: What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal for payment. T/T, Western Union We do not accept cash on delivery.
Q4: How to change or cancel an order?
We reserve the right to accept or reject an order at any time after receipt, or by contacting us.
Q5: Can I change my shipping address after placing an order?
Please note that your shipping address cannot be modified after the order has been processed or shipped. Please update your shipping address to your residential address, not your vacation address, as we do not know how long the package will be held by destination customs.
Q6: How can I track my order?
We will email you tracking information as soon as your order ships.
Typically, you will receive a tracking number as soon as we ship the item.
Q7: Why choose us?
We have our own factory with 8 lugs export experience, we have four exhibitions in Hong Kong every year and have an excellent team, so we can meet different customers' requirements and services.
Q8: Do you provide free samples?
Yes, of course, welcome to send an inquiry and view our sample policy.
Q9: Do you accept OEM/ODM orders?
Yes, of course, welcome to send us an inquiry, we also have MOQ requirements for OEM/ODM orders.
Q10: What is your delivery time?
For small order <500pcs, we have stock and can ship within 1-3 working days after receiving your deposit, for bulk OEM order, please check the details with us, we will try our best to send according to our agreement product.