Q: Are you a factory or a trading company?A: We are a factory with 20 years of professional experience, located in Jinhua, Zhejiang.
Q: Do you provide free samples?A: Normally, samples will be charged and shipped by freight collect. Especially for some stock items, after discussion, samples will be free, and freight paid before shipment.
Q: What's the lead time for samples?A: It takes about 1-3 days for our neutral package. It will be based on discussion of special designs or requirements.
Q: Do you have OEN/ODM service?A: Yes, we have ODM/OEM service for more than 10 years. We will discuss all detail designs with customers according to their requirements.
Q: What is the delivery term?Answer: CIF/FOB/EXW/DDP/DDU...
Q: About 1000 pieces of products, how long does it take to finish?A: For our popular items, we have stock, usually around 15 days is ok. If there is a special OEM/ODM design, we will discuss it according to the situation.
Q: Do you have after-sales support?A: Yes, we will keep in close contact when we cooperate.
Support as always for technical advice when you need it. no time limit. When shipping, video advice for use and instructions are supplied with the shipment.
In fact, our products have received very good 5-star reviews when customers use them for a year or even two years
passed.