Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check the quality. Mixed samples are acceptable.
Q2. What about the delivery time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks, order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, for some products, 1 piece for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q5. Is it possible to print my logo on the product?
Answer: Yes. Please inform us formally before our production and confirm the design based on our samples first.
Q6: Do you offer guarantee for the products?
A: Yes, we provide a 12-month warranty for our products.
Q7: How to deal with failure?
A: If there is any problem with our products, we will send it for free in the next order if it is our mistake. Packaging and shipping packaging includes:
1. Free packing in unbranded box
2. Can do your own OEM brand packaging box or product label, free design service.
3. We guarantee safe packing of your samples or items.