Q1. Can I have a sample order?
A: Yes, we welcome sample ordering to test and check quality. Mixed samples are acceptable.
Q2. How about the delivery time?
A: Sample takes 3-5 days, mass production time takes 1-2 weeks, order quantity exceeds
Q3. Do you have any MOQ limit for LED light orders?
A: Low MOQ, for some products, 1 piece is available for sample checking
Q4. How do you ship goods and how long does it take to arrive?
A: We usually ship via DHL, UPS, FedEx or TNT. Usually it takes 3-5 days to arrive. Air and sea shipping are also optional.
Q5. Can I print my logo on the product?
Answer: Yes. Please inform us officially before production and confirm the design based on our samples first.
Q6: Do you provide guarantee for the product?
A: Yes, we provide 12 months warranty for our products.
Q7: How to deal with failure?
A: If there is any problem with our products, if it is our mistake, we will send it for free in the next order. Packaging and shipping packaging includes:
1. Free packaging in unbranded boxes
2. You can make your own OEM brand packaging box or product label, free design service.
3. We guarantee safe packaging of your samples or items.