Q1: How long is your warranty period?A1: All our products come with a standard one-year warranty on wearing parts. In addition, we will provide 1% quantity of consumable parts with the container.
Q2: What is your payment method?
A2: T/T (30% deposit, 70% balance before shipment), Western Union, MoneyGram, DP, LC.
Q3: What is your MOQ?
A3: Accept sample order or test order. General order: 1*20GP or 40GP, 40HQ mixed container.
Q4: What are your trade terms?
A4: Full container, FOB Guangzhou or Shenzhen. If the container is less than full, the price is 10% higher, EXW factory or will send it to your warehouse in Guangzhou.
Q5: Are you a trading company or a factory?
A5: Yes, we are a manufacturer and our factory is located in Baiyun District, 20 minutes away from the airport. High-quality products, the most reasonable prices, warm and considerate service. All these are important for buyers to find reliable suppliers in China!
Q6: How long is your delivery time (what is your delivery time)?
A6: Full container: 30 days after deposit received. LFC container: 7~25 days depending on quantity.
Q7: Do you provide available samples?
A7: Yes, we can provide samples, but the cost of the samples is paid by the customer, if you are satisfied and have next mass production order, we can deduct the cost of the samples.
Q8: Do you accept OEM?
A8: Yes, we can help make and put your logo on the machine. If you want our FOODSENSE logo, that's also available.
Q9: What grade of stainless steel is used on the machine?
A9: Usually we use SS201 as the machine body and front. We use SS304 for some parts.