HUGEROCK G60S rugged pda gnss rtk antenna waterproof android ip67 smart 4g industrial security

Q: Are you a manufacturer?
A: Yes, we are a manufacturer. We can provide OEM / ODM customized services according to various applications and needs of customers. All of our products are fully patented, ID/MD design, hardware and software, mold, assembly are all done by our own team.

Q: Can you provide SDK for me?
A: Yes, we provide free SDK if you order samples. In addition, we have support engineers to assist you with software development.

Q: What is the minimum order quantity (MOQ)?
A: We accept one unit for standard products. We can even customize with your logo if required. If OEM is required, our sales department will look at the detailed requirements and confirm the MOQ with you.

Q: Can we get free samples?
A: Sorry, generally we will not provide free samples. If customers confirm the specifications and prices, they can order samples for testing and evaluation first.

Q: Can I choose multiple functions in one device?
A: Yes, you can choose multiple functions in one device, different functions depend on the product model, optional functions: RFID (LF/HF/UHF)1 fingerprint/barcode scanner.

Q: How to order and pay?
A: We accept T/T (Bank Transfer), Alibaba Online, Western Union 1 Trade Assurance

Q: What is your product warranty?
A: We provide 24 months warranty after shipment.

Q: Can I extend the warranty period?
A: We offer extended warranties up to 36 months with a 10% price increase for extended warranties.

Q: How long does delivery take?
A: The production lead time is about 3-10 days, depending on the requirements, the shipping time by DHL/UPS/FEDEX/TNT, and the delivery time is about 3-5 working days. For some remote places, the delivery time may be a little longer.

Q: How to repair the equipment if there is a problem?
A: We will provide technical support online to solve the problem; if it is a hardware problem, we can send parts or components and teach customers to install them, or send them back to us for repair if they have technicians.

Q: Can you customize and pre-install our software?
A: We are professional sturdy equipment manufacturer with 11 years experience