Foshan Wenmei Machinery Technology Co., Ltd
The company originated in 2009, committed to the production and sales of shoe factories supporting machinery and equipment and all kinds of shoe factory resources integration. The company was established for many years, has its own manufacturer channels and complete sales, after-sales team, through the ISO9001:2000 management system certification. Own the qualifications of independent brands or brand agents such as "GANGLONG", "BSM" and "LZ continent". The main products are: sole-pressing machine series, shoe sewing machine series, leather cutting machine series, glue gluing machine series, setting machine series, hydraulic cutting machine series and other more than 1400 kinds of machines, with a wealth of shoe machinery experience and online/offline after-sales service system. Products are exported to Saudi Arabia, India, Vietnam, Bangladesh, Srirangka, Russia, Myanmar, Singapore and other parts of the world. The company has always taken customer demand as the first purpose, uphold the establishment of long-term friendly business partners with customers for the ultimate purpose. In order to achieve the "customer value maximization, that is, the company value maximization" the goal of continuous efforts.
Q1.How To Order?
A:Step 1,please tell us what model and quantity you need;
Step 2, we will make a PI for you to confirm the order details;
Step 3,when we confirmed everything,you can arrange the payment;
Step4,finally we deliver the goods within the stipulated time.
Q2.What should I do if we are not able to operate the machine when we receive it?
A:Operation manual and video demonstration sent along with the machine to give instructions. Besides, we have professional after-sale group to customer 's site to solve any problems.
Q3.What's the payment terms and trade terms for new customers
A:Payment terms:30% T/T DEPOSIT PAYMENT IN ADVANCE,BALANCE 70% AGAINST COPY OF B/L.WESTERN UNION,LC ARE ACCEPTABLE.
Q4.What's your terms of packing?
A:Generally,we pack our goods in neutral brown cartons or wooden case. If you have legally registered patent,we can pack the goods in your branded boxes after getting your authorization letters.
Q5.Delivery Time?
A:Sample Order:1-3 days after receipt of the full payment.
Stock Order: 3-7 days after receipt of the full payment.
OEM order:10-20days after receipt of the deposit.
Generally,it will take 1 to 15 days after receiving your advance payment.The specific delivery time depends on the items and the quantity of your order.
Q6.What is your terms of delivery?
A:EXW,FOB,CFR,CIF.we have 100% test before delivery.
Q7.Transportation
A:Transported by DHL,TNT,EMS,Fedex,Air freight.sea freight.
Q8.After-sales Service
A:1year warranty for all kinds of products;
If you find any defective accessories first time,we will give you the new parts for free to replace in the next order,as an experienced manufacturer,you can rest assured of the quality and after-sales service.
Q9.How do you make our business long-term and good relationship?
A:We keep good quality and competitve price to ensure our customers benefit;
We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
Others:
We can provide efficient to you help to deal with you products and business,
If you tell me sewing stitch or pattern,I will tell you which type of machine is suitable for your needs,can help you in the shortest possible time to find the products of you need,to make our products to help you solve the problem of what you need.
Thanks for your attention and warmly welcome you to chat with me!