Q1: What is your advantage in the industry?
A1: We are a factory with 23 years of shoe machine production experience, and at the same time we are one of the companies that we produce, sell domestically, sell foreign trade and set up offices abroad to better serve our customers.
Q2: What is the MOQ for your products?
A2: 1 set. For old customers and dealers, more orders, more favorable prices, the price is negotiable.
Q3: What is your payment term?
A3: We accept TT advance payment, CAD or DP by bank or letter of credit
Q4: What is your after-sales service?
A4: All machines are guaranteed for one year, any damaged parts (except fragile parts or electronic parts used more than 3 months) can claim against us. We will have a group chat with our sales and technical staff via WeChat and respond promptly to any machine issues.
Q5: What if the machine and accessories we want cannot be found in your store?
A5: We have the most complete range of shoe machines and shoe machine accessories in the industry, and we continue to put new products on the shelves every day. If you don't see the product you want, you can contact us directly by email, WeChat or phone to make an inquiry.
Q6: What is the product packaging?
A6: Wooden box or pallet packaging, suitable for long-distance transportation, adapt to climate change, moisture-proof and shock-proof.
Q7: Do you test all your goods before delivery?
A7: Yes, our procedure is to pass 100% QC inspection before delivery and take photos and videos for your inspection.