Q1: What are your advantages in the industry?
A1: We are a factory with 23 years of experience in producing shoe machines. At the same time, we are a company integrating production, domestic sales, foreign trade and setting up offices abroad, so we can better serve customers.
Q2: What is the MOQ of your products?
A2: 1 set. For old customers and dealers, the more orders, the more favorable the price, the price is negotiable.
Q3: What's your payment term?
A3: We accept TT in advance, CAD or DP by bank or L/C
Q4: What is your after-sales service?
A4: All machines are guaranteed for one year, and any damaged parts (except fragile parts or electronic parts used for more than 3 months) can be claimed from us. We will have a group chat with our sales and technicians via Wechat, and respond to any machine problems promptly.
Q5: What if the machines and accessories we want can't be found in your store?
A5: We have the most complete range of shoe machines and shoe machine accessories in the industry, and there are new products on the shelves every day. If you don't see the product you want, you can directly contact us by email, WeChat or phone to make an inquiry.
Q6: What is the product packaging?
A6: Packed in wooden cases or pallets, suitable for long-distance transportation and adaptation to climate change, moisture-proof and shock-proof.
Q7: Do you test all your goods before delivery?
A7: Yes, our procedure is to pass QC inspection 100% before delivery and take photos and videos for your inspection.