Q1: What are your advantages in the industry?
A1: We are a factory with 23 years of experience in producing shoe machines. At the same time, we are one of the companies with own production, domestic sales, foreign trade and offices abroad, so that we can better serve customers.
Q2: What is the minimum order quantity of your products?
A2: 1 set. For old customers and dealers, the more orders, the more favorable the price, and the price is negotiable.
Q3: What are your payment terms?
A3: We accept TT advance payment, Canadian dollars or DP via bank or L/C
Q4: What is your after-sales service?
A4: All machines are guaranteed for one year, any damaged parts (except fragile parts or electronic parts used more than 3 months) can be claimed from us. We will have a group chat with our sales and technical staff via WeChat and respond to any machine issues in a timely manner.
Q5: What if the machines and accessories we want cannot be found in your store?
A5: We have the most complete range of shoe machines and shoe machine accessories in the industry, and we continue to add new products every day. If you don't see the product you want, you can contact us directly via email, WeChat or phone to inquire.
Q6: What is the product packaging?
A6: Packed in wooden boxes or pallets, suitable for long-distance transportation and adapting to climate changes, moisture-proof and shock-proof.
Q7: Do you test all goods before delivery?
A7: Yes, our procedure is to 100% pass QC inspection before delivery and take photos and videos for your inspection.