FAQ
Q1: Are you a factory or trading company?
A: We are a factory.
Q2: Does your company accept customization?
A: We provide customized service for customers. Welcome OEM/ODM. Any logo and any color is up to you.
Q3: What's the delivery time after placing an order?
A: It depends on whether we have stock or not. Our standard arrangement time is 3 days if we have stock, otherwise it will be decided by factory production. Generally speaking, it will take 30-45 days for production time according to your order quantity.
Q4: What is the warranty of the product?
A: We provide 12 months warranty. Our Policy: During the warranty period, if there is any quality problem, please send us photos to show the problem. We will then decide to send you the part or you send the instrument back to us for repair or replacement. Be sure to contact us first, rather than sending us directly.